Eagle Coach Company makes every effort to adequately stock replacement parts for your Eagle built equipment. Before contacting us, please be prepared to give us the year, make, model and VIN# of your vehicle. This information can help insure that we can accurately and expeditiously service your part need.
Eagle Coach Company’s Warranty Department handles all conversion warranty claims and is available to all dealers. All warranty work, whether performed at the dealership or by outside sources chosen by the dealer or customer, must be pre-approved by the Eagle Coach Company warranty department.
Conversion Warranty Information
Eagle Coach Company’s Warranty is a guarantee to cover repairs or to correct malfunctions which occur during the warranty period for any defect in material or workmanship on the vehicle conversion.
Eagle Coach Company’s Warranty covers:
- Conversion/modification of funeral coaches and six-door limousines for 4 years/50,000 miles (all vehicles except 1st call vans), whichever comes first
- Conversion/modification of Chrysler Town and Country 1st call vans for 3 years/36,000 miles,
whichever comes first
- Extended Warranty extends coverage to 6 years/60,000 miles for the Echelon, Coupe de Fleur, Premier and Ultimate models and covers only the body conversion package and excludes normal wear, misuse, suspension or rubber components. All claims under the Extended Warranty must be accomplished at Eagle Coach Company and are limited to parts and labor only. Transportation costs are not included.
- Chassis Structure Warranty is lifetime structural warranty covering the frame rails, inner/outer
rockers and roof rails
- Rust Warranty covers all coach models’ body and door panels for the reasonable and useful life of the coach
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Echelon |
Premier |
Ultimate |
Kingsley |
Coupe de Fleur |
Limousines |
Vans |
Conversion Warranty
3 Yrs./30,000 Miles |
|
|
|
|
|
|
x |
Conversion Warranty
4 Yrs./50,000 Miles |
x |
x |
x |
x |
x |
x |
|
Conversion Warranty
6 Yrs./60,000 Miles |
x |
x |
x |
|
x |
|
|
| Chassis Structure Warranty |
x |
x |
x |
x |
x |
x |
N/A |
| Rust Warranty |
x |
x |
x |
x |
x |
|
N/A |
Odometer Alteration
Odometer alteration is prohibited by Federal law. No coverage will be provided if evidence of odometer
tampering is found.
Lack of Maintenance
Reasonable evidence of abuse, neglect or failure to perform proper levels of maintenance will invalidate the Eagle Coach Company Warranty.
Transportation Damage/Missing Items
Repair notes should be made upon delivery of the vehicle. Transportation damage or missing items must be noted on the original check-in sheet for warranty coverage. Eagle Coach Company must be notified within 48 hours. Eagle Coach Company is not responsible for damage caused by a third party transporter.
Non-Authorized Repairs
Repairs on the vehicle equipment or optional accessories which have been added to the vehicle after leaving the plant will not be warranted by Eagle Coach Company.
Items Not Covered
The following items are not covered under the Eagle Coach Company Warranty Policy:
- Tires. Tires are warranted by the tire manufacturer only.
- Damage due to fallout such as chemicals, tree sap, stones or hail, etc.
- Damage or corrosion due to collision, accidents, misuse or alterations
- Damage due to vandalism, theft or objects striking the vehicle
- Damage due to overloading, driving over curbs or towing
- Loss of time, inconvenience, loss of vehicle use, economic losses, such as vehicle rental, food or lodging, other travel-related costs or vehicle storage
- Normal wear and tear
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